YORKSHIRE TEAM FAQS
WHY IS YORKSHIRE TEA INVOLVED?
This is an absolutely massive event and it’s taking place right on our doorstep, so we really wanted to be involved. And of all the different things we could get stuck into, it was the volunteering that really jumped out. Volunteers give their time and effort to help other people out, which is a completely lovely thing to do. The least we can do is make sure they’re well looked after when they come to visit our home town.
WHAT WILL THE YORKSHIRE TEAM DO?
Descriptions for each role are now available on the ‘noticeboard’ section on your profile on Rosterfy. These are also downloadable for you to access and even print off at home should you wish to.
HOW DO I ACCESS THE ONLINE PORTAL?
Click here to access Rosterfy system. This will be available before, throughout and after the UCI Road World Championships.
HOW WILL ROLES BE ALLOCATED?
All roles have been allocated throughout June 2019. The Yorkshire 2019 team have gone through each application one by one and have been blown away by the response we have received!
For those who have not been allocated a role, you will have been placed on our official waiting list and will be contacted by a member of the team should you be required.
HOW WILL I BE ABLE TO GET TO MY DESIGNATED VENUE / MEETING POINT?
If you are getting to your shift by car, foot, train or bike you will need to leave plenty of time to get to your exact meeting point as outlined by your individual timings and meeting location email. The team at Yorkshire 2019 have put plans in place to ensure official teams, spectators and volunteers can get to their destinations as smoothly and as efficiently as possible but please do plan in advance – you can expect slower than normal conditions.
DO I NEED TO ARRANGE MY OWN ACCOMMODATION?
Yes please! We’re not going to be providing accommodation, so you’ll need to arrange a place to stay. If you need some help, here’s a good place to begin.
I’VE COMPLETED THE ONLINE FORM BUT I NEED TO CHANGE SOMETHING – HOW DO I DO THAT?
You can amend your online profile via Rosterfy on your personal portal page. You can email us too, at firstname.lastname@example.org. Please note, this email address is checked regularly, but we get a lot of emails so it might take up to 10 days for us to reply.
WHEN AND WHERE ARE THE TRAINING WEEKENDS?
For those who have been selected for a Route Marshal, and it has been confirmed you need to attend a half-day training session, the dates are:
Sunday 14th July – WYP Carr Gate, Wakefield
Saturday 20th July – Wesley Centre, Harrogate
Sunday 28th July – Camphill Estate, Bedale
For all other roles, your training dates are as follows. Booking information will be sent to you by mid-July:
Saturday 31st August – Wesley Centre, Harrogate
Sunday 1st September – Harrogate High School
Saturday 7th September – Wesley Centre, Harrogate
Sunday 8th September – Harrogate High School
WHAT IF I CAN’T ATTEND THE TRAINING SESSION(S)?
Police training is mandatory for certain roles. For all other training, it’s something we really, really encourage – though in exceptional circumstances, it may be possible to share relevant information, presentations and hand-outs electronically.
HOW OLD DO I NEED TO BE A VOLUNTEER?
You need to be 18 or over on the 1st September 2019.
DO I NEED TO WEAR UNIFORM IF I VOLUNTEER?
You’ll get an official Yorkshire Team kit for the event, and there’ll also be some accreditation material to wear when you’re on duty. It helps everyone to know who you are. You will need to wear this at all times during your shifts, and then change out of this when you are not on shift.
We’d recommend wearing comfortable footwear and being as prepared as possible for the September weather – we are in Yorkshire after all!
WILL I GET TO WATCH ANY RACING?
It really does depend on the role. Roles along the route will see races when they pass, whereas roles in Harrogate town centre, or behind the scenes, may not get to see any racing while on duty.
HOW LONG ARE MY SHIFTS?
They’ll vary depending on the role, and we’ll contact you individually with details of this in early September.
WHAT WILL BE EXPECTED OF ME ON THE DAY?
The Yorkshire Team will be a huge part of the success of the event – and each role has specific training and requirements. But there are some standards we’d like everyone to uphold, whatever their role:
- Be a great ambassador, promoting diversity and inclusion at the event
- Be friendly and respectful to riders, officials, members of the public and your fellow volunteers
- Show respect to all individuals and treat everyone equally, regardless of age, ethnicity, gender, sexual orientation, religion or disability
- Be aware of your use of language so as not to cause offence
- Follow the instructions and guidelines given by your supervisor
- Don’t be under the influence of alcohol or drugs
- Avoid smoking or vaping while wearing your uniform
- Have fun and enjoy the event
DO I NEED SPECIFIC LOCAL KNOWLEDGE?
It’s not essential – though some roles will need more local knowledge than others, for example, Spectator Experience, and it’ll be handy if you kept that in mind when selecting which roles you were interested in.
I AM DISABLED. WILL YOU MAKE SURE MY ROLE IS SUITABLE?
Yes, absolutely. We want everyone of all abilities to be involved – and if you have any questions about roles which may or may not work for you, please email us at email@example.com
WILL I BE PAID?
All the volunteer roles are unpaid.
WHAT DO I DO IN THE EVENT OF AN EMERGENCY?
This is very important stuff, so we’ll go through it with you during training.
STILL GOT A QUESTION?
If your question hasn’t been answered by the FAQs above, please do let us know at firstname.lastname@example.org