WHAT WILL THE YORKSHIRE TEAM DO?
There are lots of different roles for volunteers at the 2019 UCI Road World Championships – and you can find out more about them all here.
We’re looking for people to help out between the 16th – 29th September. That includes the event itself and also the week beforehand, to help with the some of the services that will start up a few days before the competition properly begins.
For some of the roles we’ll particularly be looking for volunteers who are available for several, or all, of the days of the Championships – so please do register for as many days as you are able to.
WHY IS YORKSHIRE TEA INVOLVED?
This is an absolutely massive event and it’s taking place right on our doorstep, so we really wanted to be involved. And of all the different things we could get stuck into, it was the volunteering that really jumped out. Volunteers give their time and effort to help other people out, which is a completely lovely thing to do. The least we can do is make sure they’re well looked after when they come to visit our home town.
DO I NEED ANY PREVIOUS EXPERIENCE?
Absolutely not! It’s brilliant if people have some volunteering experience under their belts, but it doesn’t matter if you don’t.
HOW DO I ACCESS THE ONLINE PORTAL?
Click here to access Rosterfy system.
HOW MANY PEOPLE WILL BE VOLUNTEERING?
There’ll be thousands of people in total.
HOW WILL ROLES BE ALLOCATED?
There are 30 different roles, and most of them will be chosen through the application process. For some of the roles, there’ll be an interview too. More information can be found here.
The Championships take place across Yorkshire, so when’re applying, it would be helpful for you to choose a place which is as convenient as possible for you - close to your home or to transport links.
HOW WILL I BE ABLE TO GET TO MY DESIGNATED VENUE?
Yorkshire is accessible by sea, rail, air and car. There are lots of good ways to get to Harrogate and the major towns and cities via public transport, and there’s more information here.
Do I NEED to arrange my own accommodation?
Yes please! We’re not going to be providing accommodation, so you’ll need to arrange a place to stay. If you need some help, here’s a good place to begin.
I’VE COMPLETED THE ONLINE FORM BUT I need to change something – how do i do that?
You can amend your online profile via Rosterfy on your personal portal page. You can email us too, at firstname.lastname@example.org. Please note, this email address is checked regularly, but we get a lot of emails so it might take up to 10 days for us to reply.
I VOLUNTEERED DURING THIS YEAR’S TOUR DE YORKSHIRE. DO I STILL NEED TO ATTEND A POLICE TRAINING SESSION?
If you did police training in March or April 2019 for roles along the route, you don’t need to do it again. With that said, all roles will require some form of training, and we’ll share the exact details of that when the roles are allocated.
WHEN AND WHERE ARE THE TRAINING WEEKENDS?
Those haven’t been confirmed just yet – but we’ll let you know as soon as they have.
WHAT IF I CAN’T ATTEND THE TRAINING SESSION(S)?
Police training’s mandatory for certain roles. For all other training, it’s something we really, really encourage – though in exceptional circumstances, it may be possible to share relevant information, presentations and hand-outs electronically.
HOW OLD DO I NEED TO BE A VOLUNTEER?
You need to be 18 or over on the 1st September 2019.
DO I NEED TO WEAR UNIFORM IF I VOLUNTEER?
You’ll get an official Yorkshire Team kit for the event – most likely a top and a jacket – and there’ll also be some accreditation material to wear when you’re on duty. It helps everyone to know who you are.
We’d recommend wearing comfortable footwear and being as prepared as possible for the September weather.
WILL I GET TO WATCH ANY RACING?
It really does depend on the role. Roles along the route will see races when they pass, and roles in Harrogate town centre, or behind the scenes, may not get to see any racing while on duty.
HOW LONG ARE MY SHIFTS?
They’ll vary depending on the role – and they’ll be confirmed once the competition schedule’s finalised.
HOW & WHEN WILL I BE CONTACTED?
We’ll mainly use email early on – and as the event gets closer, your team leader might contact you by phone if they need to.
Volunteer recruitment will be open from January 2019 through to the late spring of 2019. After the registration window closes, we’ll work through the applications and will make contact by email in the summer - so please don’t worry if you don’t hear from us for a while!
We’ll contact people over a period of several weeks as we work through all the different roles, so some people will hear back earlier than others.
WHAT WILL BE EXPECTED OF ME ON THE DAY?
The Yorkshire Team will be a huge part of the success of the event – and each has specific training and requirements. But there are some standards we’d like everyone to uphold, whatever their role:
- Be a great ambassador, promoting diversity and inclusion at the event
- Be friendly and respectful to riders, officials, members of the public and your fellow volunteers
- Show respect to all individuals and treat everyone equally, regardless of age, ethnicity, gender, sexual orientation, religion or disability
- Be aware of your use of language so as not to cause offence
- Follow the instructions and guidelines given by your supervisor
- Don’t be under the influence of alcohol or drugs
- Avoid smoking or vaping while wearing your uniform
- Have fun and enjoy the event
DO I NEED SPECIFIC LOCAL KNOWLEDGE?
It’s not essential – though some roles will need more local knowledge than others, and it’ll be handy if you bear that in mind when selecting which roles you’re interested in.
I AM DISABLED. WILL YOU MAKE SURE MY ROLE IS SUITABLE?
Yes, absolutely. We want everyone of all abilities to be involved – and if you have any questions about roles which may or may not work for you, please email us at email@example.com
WILL I BE PAID?
All the volunteer roles are unpaid.
WHAT DO I DO IN THE EVENT OF AN EMERGENCY?
This is very important stuff, so we’ll go through it with you during training.
STILL GOT A QUESTION?
If your question hasn’t been answered by the FAQs above, please do let us know at firstname.lastname@example.org